Great team
Stanley85
11/29/2024
Great customer service support when I call they help me
Originally posted on lg.com
Yes, I recommend this product
Jane v
11/18/2024
After 13 months this refrigerator has already broken. The fan is out and theres no replacement available. Will not buy another lg product
Originally posted on lg.com
No, I do not recommend this product
Lg refrigerator
Carol Toumbs
11/15/2024
It has so much room it I love it. I had a Frigidaire lg is so much better.
Originally posted on lg.com
Yes, I recommend this product
LRFOC2606S
Jon514
11/12/2024
Looks great price was good. However weve had for about a year and the ice maker is already broken fridge does not stay cold.
Originally posted on lg.com
No, I do not recommend this product
Air Filter
Mr Tomas J
11/8/2024
I like the fridge just didnt like that the Air Filter size being changed by LG. This meant that the recommended LG filters no longer fit the fridge. I ruined 2 filters trying to cut them down. Then I read on Best Buy site that LG would replace the filter housing. LG would not provide replacement filters. Also disconcerting that LG never informed me of the change as I had registered the product.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Looks good but horrible product
Beverly Wells
11/5/2024
Ive had this refrigerator for one year and 4 months and had it break down on me Ice maker doesnt work and refrigerator not keeping things cold and water coming out all over my floor
Originally posted on lg.com
No, I do not recommend this product
Freezer Motor Quit After 1 1/2 years
sadm
10/26/2024
I purchased brand new appliances for my kitchen and laundry room - all LG. My refrigerator has been making loud sounds for months and I recently had to pay $500 through LG to repair a refrigerator that is less than 2 years old. The motor in the freezer had completely stopped working and that sounds more like a manufacturer defect instead of me having to pay additional money to fix it. I had my last refrigerator 15 years and I only got rid of it because I upgraded my kitchen and wanted stainless steel. What a mistake. I do not recommend this brand.
Im so afraid that all of the other items Ive purchased will be low quality and just break as well.
Originally posted on lg.com
No, I do not recommend this product
Poor quality LG sucks
Stan4300
10/24/2024
Ice maker stopped working 14 months after buying new. Customer service wouldnt help saying it was out of the one year warranty. $3500 refrigerator and out $800 for repairs shortly after one year of residential usage. I will not be buying LG refrigerators anymore.
Originally posted on lg.com
No, I do not recommend this product
Excellent freezer but warranty is poor
CyberSpiff
10/23/2024
Purchased recently and had to replace the ice maker in the freezer. It was not covered by the warranty.
Originally posted on lg.com
No, I do not recommend this product
IrvH
10/21/2024
minor problem.technician came on time and told us what went wrong
Originally posted on lg.com
Yes, I recommend this product
LG fridg
10/21/2024
Ive only had this fridge for 13 months and one fan isnt working at all.2nd fan isnt working very well. Im going to have to replace both and theyre NOT available. Will never buy another lg product
Originally posted on lg.com
No, I do not recommend this product
Refrigerator
Emad Alhalbouni
10/15/2024
It is very good. Smaller then most fridges but very spacious
Originally posted on lg.com
Yes, I recommend this product
Looks sharp. Makes lots of ice
Aldi24
10/8/2024
Love the new fridge. The dual ice maker and counter depth both important features for us. We have yet to run out of ice And it looks great in the kitchen.
Originally posted on lg.com
Yes, I recommend this product
Better customer service
B567
10/8/2024
The reason for the 3 is that my inside ice maker is leaking and the code E1F continues to appear on the screen they had to order the part but its taking 3 weeks to get someone out to repair my system not happy about that.
Originally posted on lg.com
No, I do not recommend this product
Freezer Issue
Michael Feeley
10/6/2024
Although the refrigerator works fine my freezer and ice maker fan stop working. I been waiting two weeks for the part to be received by the installer. This problem occurred within the 1 year manufacturers warranty. Disappointed to say the least
Originally posted on lg.com
No, I do not recommend this product
Refrigerator not stable
LG issue
10/5/2024
Review is about the issue I reported. Tech support who came in was not helpful. The refrigerator still is not stable he complained about my floor but earlier refrigerator was stable
Originally posted on lg.com
No, I do not recommend this product
Poor Quality
Stan4300
10/5/2024
Bought this refrigerator new and started getting E1F error codes after only 14 months of use just after the one year warranty expired. Customer service did nothing to help. I do not recommend LG refrigerators to anyone due to poor performance and difficulty in getting service. Now I am having to pay $800 out of pocket to repair a refrigerator that is just past one year old. This shouldnt happen to a $3000 refrigerator. LG doesnt stand behind their products.
Originally posted on lg.com
No, I do not recommend this product
Absolutely Perfect
mrspeubanks
9/30/2024
Fix perfect width countertop and performs wells in my home.
Originally posted on lg.com
Yes, I recommend this product
Great refridgerator
Drea Q
9/30/2024
I bought this refrigerator a year and a half ago and have been really pleased with it so far. Its pretty spacious for being a counter-depth fridge. Ive managed to stuff a whole Costco Pumpkin Pie in there and still have room for leftovers. If I have any complaints its that the fridge didnt come with an egg bin or a butter garage. Both would have been very handy to keep those items fresh and protect them from taking on various smells in the fridge. Having two ice makers has been great as the one in the door is fairly small and runs out after two or three people put ice in their drink. I dont often use the window to check the contents of the fridge so I think I probably could have done without it but otherwise its been a great fridge. Also thanks to LG I was able to get a replacement cover for the air filter since the one mine came with didnt fit the new air filter replacement cartridges. If youre in the same boat just go to https://lgecares.com/AirFilterCover/ and request a new one free of charge. For that alone Id recommend LG and this fridge.
Originally posted on lg.com
Yes, I recommend this product
Compact with laconic and modern design
Irene_Anna
9/30/2024
Love my new fridge
It has modern compact look. Features are very useful and nothing unnecessary or extra that no one is using. Everything through through handful neat and practical.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Good refrigerator lousy in door ice maker
Experienced consumer
9/23/2024
The refrigerator looks nice and works fine though the layout would benefit from a better drawer layout. The in door upper ice maker has been nothing but trouble - it rarely makes ice generates error codes and cant be turned off the lower ice maker is fine.
Originally posted on lg.com
No, I do not recommend this product
Good deal
Raj007
9/12/2024
Good happy customer refrigerator is very good and fancy
Originally posted on lg.com
Yes, I recommend this product
Great Features
Shelli23
9/9/2024
Love this Fridge Lots of space and great options with the ice maker Great priceLove the knock on door light up display feature.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Great features
Flossiemom
9/3/2024
I have had this refrigerator since July 5 and Im very happy with it. I also like the app which informs me about the temperature etc. I purchased it through Costco and was impressed by their delivery service as well.
Originally posted on lg.com
Yes, I recommend this product
great customer service
MoeSpy
9/2/2024
We bought this 2 years ago and have had issues with the air filter. LG finally sent a new filter panel after the appliance store we bought the refrigerator through tried charging us for the panel $90.00 Lg sent one within 3 or 4 days no charge thank you LG we love all your products
Originally posted on lg.com
Yes, I recommend this product
Love it
Zardwils
8/27/2024
I love this refrigerator. My first French door refrigerator and I never knew what I was missing.
Originally posted on lg.com
Yes, I recommend this product
Disappointed
LG OLED 6
8/23/2024
We purchased the TV in December 2023. We received it on December 24 of 2023 and could not wait to receive this review so we could tell you how truly disappointed we are that the motherboard a.k.a. solid state board has totally malfunction. On top of that the technician instead of doing his research ahead of time was under the impression that he knew what was malfunctioning with the TV without even showing up at our home until it was time to repair once he arrived the technician discovered that he didnt have the equipment or tools to repair our eight month old TV. My wife spent an in ordinate amount of time researching this so-called OLED TV trusting your company to give us a really great product. We feel that your company owes us a new TV and that we should not have to rely on a repairman to fix a brand new solid State of the art TV. The repair man informs us that the part he needs to repair on our TV is coming from either Tennessee or California by tractor and trailer and would take a minimum of 10 days. I cant begin to tell you our disappointment in your product and until someone contacts us and makes this right we will not be satisfied as we are still waiting to hear from your repair personnel unfortunately I have had greater experience with a lesser priced apparatus than your supposedly great TV.
Originally posted on lg.com
No, I do not recommend this product
Door ice maker does not work
Michael Messina
8/21/2024
Door ice maker spits water before ice. This refrigerator is less than one year old. Are you kidding me
Originally posted on lg.com
No, I do not recommend this product
Broke before we got to use it
RThompson1
8/17/2024
Purchased this item new from big box store. It was delivered scratch and dent free and would not cool.
Originally posted on lg.com
No, I do not recommend this product
Jerry Sands
8/14/2024
We recently purchased our LG refrigerator and it has more than met our expectations. It has wonderful features such as the two ice makers featuring regular cubes and also crushed ice.
Originally posted on lg.com
Yes, I recommend this product
Great features
Shelli23
8/14/2024
Love love love this fridge Its perfect exactly what I was looking for at a great price
Originally posted on lg.com
Yes, I recommend this product
Poor Quality and Services - Avoid
Geroge Lai
8/12/2024
I purchased less than one year and the water dispenser refused to work and not making any ice either Called the customer services - said that the parts department encountered very high-volume demands no ideal when they are going to place part orders in order to stop by the house to replace or fix it She provided the phone number asking I call them to check
Originally posted on lg.com
No, I do not recommend this product
Love this fridge like we do
Tryfeclark
8/11/2024
1st off. The 1st one I ordered was a lemon. Waited 48 hours and it didnt begin to cool. The compressor leaked a bit. Maybe dropped by delivery guys. 2nd of all Best Buy replaced it. The new one started cooling within an hour or 2. We absolutely love this fridge Its high end very clean looking. Its perfect with multiple ice trays that automatically fill up. Some say the shelving is weird. I love it. We just put milk in the spacious door shelves. Also its nice to stay in tune with all our LG products via the app. Lets us know of any issues. I love all my LG products from tvs to dishwashers. You guys are awesome
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Adequate but nothing exceptional.
Irene Dexter
8/9/2024
Purchased this particle model because it was counter depth. Turns out It isnt any different depth wise then refrigerator I was replacing. What a disappointment the interior has less space and only limit way to arrange the shelfs.
Originally posted on lg.com
No, I do not recommend this product
Ice Maker broken at 53 weeks
Bruce FL
8/8/2024
A week after the 2 yeat warranty expired an ice machine motor broke and water leaks from the door. I was promised that LG would repair but then they changed their mind
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
Problems w/Ice maker in Door
drewpam
8/8/2024
The Only Bad thing about this Refrigerator is the Upper Ice maker in Door is Bad and all the Technician says is No Matter what you do just defrost it and try it again and hopefully it wont Freeze up again. It did. We tried contacting LG again and they Wont send anyone to look at it even with my Warranty and Extended Warranty they say All these Refrigerators have the same Problem and the Fan will Always freeze up. No one will help us or do anything to help with the Refrigerator.
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Features
Quality
Value
Garbage
Enrique a Perez
8/7/2024
Complaints many times and LG do nothing about it Will never buy a product nor my family and friends
Originally posted on lg.com
No, I do not recommend this product
Nice but look out for the ice ice baby maker.
Yoshi2024
8/6/2024
I bought it November 2023 and the icemaker stopped working 3 months afterwards. Luckily it was still under manuf. warranty but it took almost 3 weeks to get it scheduled. It was a quick part fix/replacement but a new fridge should not malfunction so soon.
Originally posted on lg.com
Yes, I recommend this product
Great price and awesome refrig
Reynolds
8/6/2024
It is so cool to see inside the refrig from the outside.
I never had the French door refrig I always had the side by side.
I love it
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Looks great and functional
Joy8
8/4/2024
I love my new refrigerator. It looks nice and is very functional. The reason i gave it a four instead of five is due to the difficulty with the water and ice dispenser. Unless you have a wide mouth glass or bottle water and ice end up on the floor.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
My New Fridge is Simply Fantastic
Mary7224
7/31/2024
I absolutely love my new LG refrigerator I had researched all the major brands and found the best options as well as customer ratings have been consistently great
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
LG refrigerator
Yannah
7/31/2024
I love how spacious and elegant the refrigerator we purchased. No problem with storing big containers no more.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Awesome features
Lala808
7/29/2024
Just purchased about a month and so far so good. I like the new design where the vents cannot be blocked. I really enjoy the double ice making capability. Love the clear knock knock door. Saves energy being able to see thru. I just love everything about my new refrigerator. Makes me so happy.
Originally posted on lg.com
Yes, I recommend this product
Incentivized Review
Features
Quality
Value
Khai cong
7/28/2024
this item was bought on 6/13/2024 was set up and running fine a week later due to an electrical powerfailure os SCE connectivity with WIFI was lost. after several unsuccessful attempts I tried LG chatbot and finally talked to a live person after scream phone transfer the last person told me she is the final escalation of this call and will refer to an LG application specialist who me call me in 2 business days.
I still havent received any phone call
in conclusion the one star product review given is not for the product itself but for the LG support help
I was considering exploring other LG products but after this SUPPORT fiasco ADIOS
Originally posted on lg.com
No, I do not recommend this product
Incentivized Review
Quality
Terrible customer service
Bill1957
7/24/2024
My LG refrigerator came with the wrong air filter cover. I have spoken to numerous representatives and supervisors and they keep sending me a replacement air filter not the air filter cover I have several reference number which changes every time I speak to someone new.. I have written emails to the president of the company and received no response. LG customer service is horrible and how can they sell a product with the wrong air filter cover? Now Im going to have issues because I cant replace the air filter. Horrible I will never buy another LG product ever again.
Originally posted on lg.com
No, I do not recommend this product
Tom Mix
7/23/2024
We bought this 8 months ago and lower freezer door and lower ice maker is giving us problems. It is under warranty but company has not been able to send repair man. Otherwise it has been a good refrigerator.
Originally posted on lg.com
No, I do not recommend this product
Super fridge
Johnny 49
7/22/2024
We purchased it to replace refrigerator that had faulty icemaker. Was surprised that it was so much roomier. Looks great and has 2 icemakers.
Originally posted on lg.com
Yes, I recommend this product
Great product
Flossiemom
7/16/2024
I bought this refrigerator about 10 days ago and we are very happy with it. We love the two icemakers and the door that allows us to look in without opening the door. I also like the ThinQ app that allows me to verify the temperature check the level of the ice and set other features to my liking. There is more to learn
Originally posted on lg.com
Yes, I recommend this product
Warranty work is too hard to get when you need it.
CNN 240626123537
7/15/2024
Refridgerator died after three months. Needs a comporessor and control board - apparently a common issue. Still waiting on warranty repair three weeks later. Could not understand the LG person on the phone and it was obvious he could not understand English very well either. They tell me the Letter of Authority has been sent to the technicians but the techs have not received anything. Nobody will track the ticket down and look into it. Im not impressed at all
Originally posted on lg.com
No, I do not recommend this product
Ron E F
7/11/2024
This is my 3rd LG refrigerator in the past 11 years. We have moved 3 times and built new homes and sold the fridge with the houses. I purchased my current LG in August of 2023. The fridge has warmed 4 times since then. It has need repaired 3 times and currently waiting for parts for the 4th repair. Currently I have been without the fridge for over a month due to parts. I feel like the fridge is a lemon and should be replaced or refunded
Originally posted on lg.com
No, I do not recommend this product
